Privacy Policy

Information We Collect

When you place an order or create an account, we collect:

• Name and contact details (email address, phone number)
• Delivery address
• Payment information (processed securely — we do not store card details)
• Order history and browsing activity on our site

How We Use Your Information

Your information is used solely to:

• Process and fulfil your orders
• Communicate order updates and delivery notifications
• Respond to customer service enquiries
• Improve our website and product offerings
• Send promotional communications (only with your consent)

Sharing Your Information

We do not sell, rent, or trade your personal information. We may share it with trusted third parties only where necessary to operate our business, including:

• Payment processors (e.g. Stripe, PayPal) for secure transaction handling
• Shipping and logistics providers to fulfil your order
• Analytics platforms (data is anonymised where possible)

All third parties are required to handle your data in accordance with applicable privacy laws.

Cookies

Our website uses cookies to enhance your browsing experience, remember your cart, and analyse site traffic. You may disable cookies in your browser settings, though this may affect some site functionality.

Data Security

We implement industry-standard security measures to protect your personal information. All payment data is transmitted via SSL encryption. We retain your data only as long as necessary for the purposes outlined above or as required by law.

Your Rights

You have the right to access, update, or request deletion of your personal information at any time. To make a request, contact us at Biohvckersupps@gmail.com.

Contact

If you have any questions about this Privacy Policy or how your data is handled, please contact us at Biohvckersupps@gmail.com.